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Case study

Updating an operational policy library for a new Act

A remap done between assent and commencement, and the decision about which provisions no automated edit would touch

DeliveredAugust 20263 min read
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Client
A government agency with a large operational policy library
Domain
Operational policy library, legislative transition
Engagement
Structured program with two co-design workshops
Period
A six-week analysis
Applied
PolicyDNA
Status
Delivered

The challenge

An Australian government agency sat between assent and commencement of a new principal Act. Every policy and procedure in its operational library cited the one being replaced.

A search and replace of the old citation handles a section that moved and means the same thing. It does not handle a provision that moved and also changed scope, guidance whose reasoning depends on the old wording, or a term change that alters what a practitioner is being asked to do.

The solution

  • Three output modes agreed at discovery, before any analysis ran: tracked changes for provisions that moved without changing, comments for substantive areas, and consistent replacement for the agreed terminology pairs.
  • The substantive areas named up front as comment only: the Act’s guiding principles, its defined thresholds, the provisions conferring statutory powers, its information-sharing regime, and any part where the new Act rewrites an obligation rather than relocating it.
  • Analysis calibrated against the agency’s own clause-level comparison of the two Acts, validated on worked examples with the staff who own the policies.
  • Every change presented for review and approval. Nothing applied automatically, and comments attributed to the tool rather than to a person.

The impact

Where the line was drawn, and why it had to be drawn first

Changed automatically

Tracked change, ready to accept

  • A section number that moved and means the same thing
  • A citation to the Act being replaced
  • A defined term replaced one for one

Flagged for a person

Comment only, no edit proposed

  • A provision that moved and also changed scope
  • Guidance whose reasoning depends on the old wording
  • Concepts the new Act introduces that no policy covers
  • Terminology changes that alter what a practitioner does
Agreed with agency policy staff at discovery, before any analysis ran.

The agency finished with the mechanical citation work done and reviewable, and every judgement call identified and sitting with the person qualified to make it. Nothing was applied without approval.

A remap that silently accepts every change produces a library that looks current while quietly instructing staff to do the wrong thing in the provisions where that costs most.

Delivered as tracked-changes documents with explanatory comments, per-policy reports, an executive summary and mapping validation documentation. Organisational structure was out of scope, as were the subordinate instruments.

An Act commencing in your window?

AccuFind PolicyDNA remaps a policy suite against a new instrument, calibrated to the official mapping table, with every change presented for review rather than applied.