Privacy Policy

At AccuFind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect several types of information from and about users of our website and services:

Personal Information

When you create an account, subscribe to our service, or contact us, we may collect:

• Name and contact information (email address, phone number)
• Billing information and payment details
• Professional information (organization, job title, industry)
• Account credentials

Usage Information

When you visit our website or use our services, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages viewed and time spent on our website
• Referring websites and search terms
• Click patterns and interaction with our website elements
• Technical errors or issues encountered

Research Usage Data

When you use AccuFind Law's research capabilities, we collect:

• Search queries and research questions
• Interaction with search results and legislative references
• Document viewing patterns
• User feedback on research results

How We Use Your Information

We use the information we collect for various purposes:

Providing and Improving Our Services

• Deliver the functionality and features of our website and services
• Process transactions and manage your account
• Improve our AI algorithms and search capabilities
• Develop new features and enhance existing ones
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues

Communication and Support

• Respond to your inquiries and support requests
• Send administrative messages about your account or our services
• Provide updates about changes to our services or policies
• With your consent, send marketing communications and newsletters

Research and Development

• Analyze aggregated, anonymized data to improve our AI models
• Conduct research to enhance legal information accessibility
• Generate insights about legal research patterns (in anonymized form)

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors and service providers who perform services on our behalf, such as:

• Payment processors and billing services
• Cloud hosting and storage providers
• Analytics and monitoring services
• Customer support platforms

These service providers are bound by confidentiality obligations and are permitted to use your information only for the purposes of providing services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of transmitted data
• Secure authentication protocols
• Regular security assessments
• Access controls and monitoring
• Staff training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your information to another service
• Objection: Object to processing for certain purposes
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided at the end of this policy.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling certain cookies may limit your ability to use some features of our website.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

AccuFind Pty Ltd

Email: [email protected]

Last updated: May 15, 2025